Re: Fitbit Flex no longer connecting after update

Miembro

I have had the same issue with both my Jawbone UP24 and Fitbit tracker and all issues started after the latest software update from Samsung.  We have tried the following steps as suggested with no resolution:

Clear app cache/data

Uninstall / reinstall the Jawbone and Fit-bit  Connect App

Turn Bluetooth on / off

Turn airplane mode on / off

Unpair the device - phone states it 'cannot communicate with either device and will not pair .

Has anyone been provided with a solution to this issue?