Re: Fitbit Flex no longer connecting after update

Asistencia al cliente

Software updates are definitely not done to cause this kind of trouble, ddschneider1972. You've taken some great troubleshooting steps already. The main issue now seems to be that the Note 4 will not un-pair the way it should. Let's work on this issue from that angle. Have you reviewed your other apps, to see if any of them need an update since the phone updated? When you rebooted the phone, was Bluetooth on or off?

GeorgeS_VZW

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