email reloads after delete


Howdee all.

I have the Note 4, and am on the latest release of Android for my area. 6.0.1

I'm using the default Samsung email client that comes with the phone. It shows the white envelope background, with the red @ symbol in the middle.

Starting at some point last year, I think during the spring, the emails I'd delete would repopulate. I thought it was something my ISP had done, because they've been going through lots of software updates, and changes on their website. I finally got some time today to talk with them, and found it's not them.

I wasn't sure if I should call Samsung or not, so I'm starting here.

How do I get the settings in the email to allow me to set a permanent deletion of any emails I delete. It worked that way before, but at some point, with the Verizon update issued last year, or the autumn before-- 2016-- it changed, and each and every time I'd delete an email, it'd repopulate, within 5 or so minutes.

It's got me in a tizzy with my ISP, and they don't understand the problem.



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