Re: Samsung Note 4 update issues

Asistencia al cliente

We want to be sure your phone is working the way it should DANDR8813. We would never want to see you disappointed and will definitely do what we can to help. I know you mentioned that the issues started after the update, which points to something with the update not completing properly. In order to rectify this, we recommend completing a factory reset on your device using these steps . Please let us know if you need any additional assistance.

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