Re: New System Update on 7 Nov?

Empleado de Verizon

We appreciate the question and we do want to be upfront with you in regards to the Samsung Note 7.

Samsung will push a software update to active replacement Note7 devices that limit the battery charge to 60%. A pop-up will be added to the Note7 notifying the customer that the device has been recalled, it should be powered down and exchanged, and that the maximum battery charge will be reduced to 60%.

The battery indicator will be gray/white on all Note7s that receive the update. Samsung is asking for all Note 7 devices to be returned for safety reasons and there is not a way to revert the software update.

Samsung Galaxy Note7 Recall Exchange FAQs | Verizon Wireless


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