Re: Does Samsung pay attention to our complaints on here ?

Asistencia al cliente

Ensuring that your phone is running smoothly and without issue is a must, 6speed8. I appreciate all of the details about your experience and steps taken to resolve this issue so far. I rely on texting more than any other communication service so I know how important it is for that to be working correctly. If I understand the main issue at this point is that the response time on the device is slow, from hitting the back button to typing in a text message. Lets get that fixed. Does this issue persist in Safe Mode? Here is how to put the device in Safe Mode http://spr.ly/6587B2sfd Do you have all of your current applications updated?

JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes