Re: Need to stay plugged in, or infinite reboot loop

Community Manager
Community Manager

Staying connected to a charger at all times is no way to use your phone, rhooks90. What troubleshooting steps have you taken? Does your device have the latest software installed? If not, please install any available updates by going to Settings>System Updates. If you do not have an update available, I would recommend backing up your content and using our software repair tool.

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