After my last Samsung software update my phone shuts off over and over again. It will not start until I plug it in. I called support and they had me reinstall the software via computer and the problem is worse. Any other suggestions. I got the phone on 10/31/14 and this phone has been awful since the first update. Thanks in advance for any help
Thanks for reaching out to us. May we ask if the device continuously power cycles or remains on for a period of time before power cycling?
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