You seem to be a mite confused. I do not work for verizon so I can sympathize with the ETF's not rejoice in them.

And think for a moment, the signal in the store is going to be perfect. It has to be to rope you in to get service from verizon.

Additionally you know only one person that has verizon? Strange. I know friends and former coworkers that use verizon and if they came to my home and said the service is terrible signal and data wise and mine is perfect, I would say it has to be the device.

Those coverage maps are not 100% accurate. As I said your neighbors microwave could be causing you an issue, but that is probably a long shot.

All I am telling you is that many factors can cause poor signal. Sorry I don't like lying to people.

Your other choice was to go back to Sprint.

Good Luck