I am right there with you. I am now hearing talks of 4.4 coming to the Note 2 but still have not received a SINGLE update on this phone since I got it almost a year ago. This "flagship" that we have isn't getting much of any attention, and really making the risk with rooting the device more acceptable because at least then I can get updates and bug fixes instead of ignored. I can sit for hours on the phone with Verizon and in the stores with no clarification. Not only am I starting to feel like VW doesn't care about supporting the product, but worse so knowing I am locked into a "dead" device unless I pay full price for a different phone. Thanks but no thanks.