Well, sure enough.  I did the update.  Everything fine yesterday.  Today, the punctuation scroll bar under gmail messages is gone.  I love that scroll bar.  It still gives me word prompts but no punctuation choices.  Turning my phone off and on does not work.  I am nervous to do a hard reset because what if Backup Assistant doesn't work?  Plus I don't know how to save pix.  What to do?  Is Verizon going to do an update that fixes this issue with the Samsung Galaxy?