Can't send/ receive picture messages?
theRastaSmurf
Enthusiast - Level 1

So I cannot send or receive picture messages on my phone. I got a message saying premium messaging has been blocked on my account. I don't know if that is related or not. If it is how do I unblock it? Even if it isn't is there any way I can send pictures? When I send one, it keeps saying "sending" when I get one it keeps saying "downloading" but it never downloads. Text messages send perfectly fine though.

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Re: Can't send/ receive picture messages?
tikibar1
Community Leader
Community Leader

A premium message block won't keep you from sending/receiving picture texts.  Is your cellular data turned on?  Photo texts won't send/receive over wi-fi.

Re: Can't send/ receive picture messages?
theRastaSmurf
Enthusiast - Level 1

I didn't realize I needed 4g to send picture messages. I thought that was just messaging and mobile data was for internet and such.

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Re: Can't send/ receive picture messages?
tomror
Newbie

delete all or some of the unsent messages.

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Re: Can't send/ receive picture messages?
AZSALUKI
Legend

you don't need "4g" but you need 3g or 4g or any cellular data. it won't download over wifi only. you need to turn on/enable "mobile data." you can send/receive texts (sms) but pixts (mms) require that the mobile data be turned on.

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