Re: Replacement Phone Problems
vzw_customer_support
Customer Service Rep

Hi Crostian,

I understand your discontent regarding your phone performance and software update status. We are now pushing Software Update 4.1 http://is.gd/NexusJB to the Galaxy Nexus and it will take a few weeks to reach all devices. I trust that once your device has the latest software update you will experience great performance improvement and your concerns will be resolved.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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