I live in area code 12590.  I recently was forced by Verizon to replace my iPhone with a 4g device because they flagged me for optimization on my unlimited plan.  I replaced my device with a Nexus after only owning my iPhone for 7 weeks at my own cost.  I am at my wits end with customer service.  Having replaced my device I am very disapointed in finding that my are doesn`t have any 4G coverage and to get it I have to drive a good mile to 2 away from my home.   I am ready to jump to AT&T after all this.  I have been with verizon for 12 years. 

Customer service called to find out why I wanted to cut my service and they passed me to tech support who went on to terminate the call before even getting a sentence out of my mouth..