Re: We are waiting for "Android 4.1 JB", When is it coming?
carseller0822
Contributor - Level 3

After sending the obligatory "When are we getting the update" emails. I received this response. I think I might have hit a nerve with the last email. I think "George" is getting tired of me.

<Email address removed per the .>

Good evening, Randy.

This is George and I do not use excuses. I use truth.  I know you are not alone in feeling that Verizon is "dragging their feet" on this update to the software.  I have no specific date for release nor would I try to invent one just to lead you on.  You are not asking for dismissive answers.

HSPA + is different from LTE/CDMA (Verizon's network), so the update available to one carrier will not necessarily work on another.  That's it, that's the simple truth. 

The same model phone needs one type of programming to work on HSPA+ and another type to work on LTE/CDMA.  Therefore, any software update for an Android phone will need input from the manufacturer, Google, and the carrier.

I will not pretend to know which, if any, of those three parties are "dragging their feet", Randy.  Please check for the new software directly from your phone at your convenience so that you will be one of the first to get it when it becomes available.

Sincerely,

George

Verizon Wireless

Customer Service

Message was edited by: Verizon Moderator

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