Verizon is such a joke. I switched to the 70 dollar plan and lost my hotspot so I called back and said switch me back to the 50 dollar plan so I can have my hotspot back and they say they have some policy where you can only change your plan 1 time a month. So stupid they love taking your money but as for helping you out? Policy says no.
I hate this joke of company so much they run this phone thing like nazi Germany