I’m glad to see that you now part of our prepaid service family, dean611. We are committed to assist you as much as possible. Lamentably, we do not have access to prepaid accounts and cannot assist you personally with prepaid service concerns, as only our prepaid customer service team will be able to access your account and only they have the resources to assist you further and confirm number portability to prepaid service. While they do not have a Social Media team, you can call them at 888-294-6804 at your convenience for assistance.

AntonioC_VZW

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