Re: Horrible Verizon Prepaid Customer Support Experience and still no resolution

SusanSch
Miembro

I've had the same experience.  Previously I had Verizon postpaid service.  It cost more but tech support was actually available and they often helped.   The opposite is true of Verizon prepaid.  The automated phone system is a waste of time and I have found that the "tech support" personnel don't know what they are doing.

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