There's no need to consider another wireless provider! World class customer service is right here, front and center! May I ask are you not able to make and receive standard voice calls without Google Voice? While we do not reimburse charges for services used with 3rd party apps, we certainly want to investigate the issue that you are having. If you can call our prepaid dept at 888-294-6804.

Thank you...

ArnettH_VZW
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