Does anyone ever get a human being when calling prepaid support at 888-294-6804? It tells me call volumes are higher then normal and I can stay on the line, but it just keeps repeating the menu options and eventually hangs up on me.  That is really irritating!!  I'd at least like the option to wait on hold.  I guess I should have listened to the warnings about prepaid support before switching to prepaid last week.

The reason I'm calling support is I'd like to know when I will be getting the extra 500MB of data when signing up for auto pay.  This is one of the reasons I switched to a 4G Allset plan.  I signed up for auto pay promptly after setting up my online account when I switched from post paid to pre paid on Thursday July 17, 2014.