I called customer service and have had the problem rectified.

For future reference for anyone who runs into this problem: if you run out

of minutes before the date you're due to reload (it will tell you on My

VZW), and you reload, you will be knocked off your plan and charged by the

minute/message. You have to wait until your scheduled reload date in order

for your plan to continue. At least, that is what the customer service girl

I spoke to told me. Doesn't make sense, but whatever.

On Mon, Jun 16, 2014 at 12:16 PM, Catbird9 <forums@verizonwireless.com>