Re: Why am I an "account member" in my online account....
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Hey there Chat_Noir,
I'm sorry to hear about the issues that you are having with your online prepaid account. I primarily handle postpaid accounts and am limited in the assistance that I can offer you on your prepaid account. For the better assistance please reach out to our prepaid team,888-294-6804.
NicholasB_VZW
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