Let's get to the bottom of this feelyat! Where did you begin prepaid service? Did you purchase the Credit Card Reader and open a new GoPayment Merchant Account? Are you converting a Plateau Wireless prepaid account? If so, please keep in mind the $10 of included credit does not apply with a smartphone and if porting and transferring a balance less than $15 a minimum payment of $15 must be made ($10 credit does not count towards the $15 minimum payment). Please share more details so I may further assist. Muchas gracias.
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