Re: poor internet access


I am having the same issue and was told about a network extender. WHY must we pay $250 EXTRA to get the service we are already paying $100/ month to get, but for last few months we get spotty (at best) service. 

After an HOUR with Tech, I was told to use WiFi Calling to make my calls.  Isn't that MY internet, that I am paying another company for???

WHAT has happened to Verizon service.  I don't get phone service - all I get is FRUSTRATION and dropped or "breaking up" calls.

It was so bad I bought a NEW PHONE, but it is STILL bad.  What do we do????  Call AT&T? OR ????

thank you