Re: (Blue) lights on, no one home


Hi. Sorry for the delay in getting back to you. I disassembled the

apparatus and had to wait for it to come back online. It is a SCS-2U01. I

don't know what advanced calling is or how to turn it on or off. I

reviewing Jav6's responses, he might be on to something. I said I was

still dropping calls. That's not really the case. I do have a weak signal

and drop a few calls but the real problem I have is calls not connecting

requiring I redial. Does that mean anything to you?

I tried to reply to this via the forum so others might benefit but I kept

getting an error message that an error occurred and I should reload the

page. I did but it didn't help.

I sure appreciate Verizon's interest in my problem and look forward to

hearing from you shortly.

On Thu, Oct 26, 2017 at 2:57 PM, vzw_customer_support <

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