Re: SIM not recognized??

Community Manager
Community Manager

ZayJu

I'm sorry to hear about the trouble you're experiencing with activating your new S5! I definitely want to help you connect with such a great new phone. Are you using the SIM that came with the phone or one from a previous device? Have you been able to replace the SIM card at a store location an try activating again? http://bit.ly/3SdsA

RuthW_VZW
Follow us on twitter @VZWSupport

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