Re: How do I get my account unlocked!?

Community Manager
Community Manager

mnyman, we appreciate your efforts thus far. We're stepping in to help. When calling our automated system at 800-922-0204 or *611 from your device, you will need to enter your mobile number. Your password is the last four digits of your social security number or an additional billing account password if you have added one. Please be advised that billing account passwords are a maximum of 5 characters which can be letters, numbers, or a word/name.

LasinaH_VZW
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