Not honoring BOGO

Miembro

We got the "BOGO" deal back in May for the XR except we didn't qualify! Apparently, we needed to have the Unlimited Data plan. Obviously, I was not aware and I'd like to think neither were the oblivious reps at the Verizon store. Verizon won't make it right unless I switch to Unlimited. Bummer, been a customer for a long time but will switch to another carrier.

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