How do I unlocked my verizon wireless account?

Miembro

I've been locked out of my Verizon account online for a few months now. I have a prepaid phone and a few months ago, my cell service was messing up for most of the morning. When I tried to get onto my account, it locked me out. I tried to reset my password, and just says to contact customer service.  However, whenever I tried calling, I couldn't get a hold of a person and I can't find the right menu option to unlock my account. Does anyone know what I can do?

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