Re: Executive Escalation requested on behalf of BYOD $250

Community Manager
Community Manager

@Randall2019 ,

 

Thank you for that clarification. Creating a new number will not be considered porting in or switching a number to Verizon. Just like in your earlier message when you described the terms and conditions of this offer, "switch your number from any wireless carrier and activate your own 4G smartphone on a new Verizon postpaid line on an eligible plan" states that you had to retain your mobile number, not make a new one. If you need further information on this, please reach out to the Switch Team at 844.408.8470 with your tracking number. 

 

RussellM_VZW