Re: My Verizon-Verizon Up - "We can't process your request now"

Verizon Employee

MICHAN54, I truly understand your concern. Verizon Up is an awesome rewards program and we always want to make sure you have access to it. Please check the App or Play store to see if there is an update for the My Verizon app. If it is, please install it and then try to access the Verizon Up link. I do not see any issues reported for the app. Let us know if this helps.

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