I have been getting this Error message for several days now. I have cleared my Iphone cache. I have removed the My Verizon App 3 times, shut down my phone and then reinstalled the My Verizon App, but still get the Error message after each reinstall. All the other links in the My Verizon App(Data Hub, Bill, Shop, Account, Devices) are working fine...just getting the continued Error message on the "Verizon Up" link. It worked fine until about 4 days ago (the 9th of Dec). HELP!!!!!