Re: Device return shipping box

Asistencia al cliente

I apologize for any confusion regarding the shipping materials that you receive when you request those from us, Little_Nimbus. My resources indicate that you will only receive the envelope and the return label mentioned in your post. You can use the box in which you received your early upgrade phone to return your device. If you do not have that box, you can place the return label on any box and place the phone inside the envelope we sent you and inside that box to return it to us. Does this information clarify your return options?

 

AntonioC_VZW
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