Re: Did not go over and being charged overage....

Asistencia al cliente

Thank you for reaching back. As mentioned by rcschnoor, Safety Mode can help you prevent further overages. We want to make sure we are on the same page. What kind of plan do you have? Do you see an option for Safety Mode? Here is a link with more information on Safety Mode, https://www.verizonwireless.com/support/safety-mode-faqs/.

JavierMD_VZW

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