We want to make sure that you get the credit for this promotion, Akoogle63. I do see that this was for the activation of a new line and purchase of the Moto Z Play to qualify, did you add a new line or start up service with us to add this promotion? Have you reached out to our Rebate Team to get this corrected? You can contact them at 800-457-0864 and they will be happy to look into this with you.
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