Re: Missing Bill Credits for Device after 5 months?!?!

Community Manager
Community Manager

We want to make sure that you get the credit for this promotion, Akoogle63. I do see that this was for the activation of a new line and purchase of the Moto Z Play to qualify, did you add a new line or start up service with us to add this promotion? Have you reached out to our Rebate Team to get this corrected? You can contact them at 800-457-0864 and they will be happy to look into this with you.

JoshuaT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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