Re: Why am I not getting what I'm suppose to receive!!!


Not sure about switching from the Verizon Plan to the New Verizon plan, but when you switch from the More Everything plan to the new Verizon plan you get to keep your 25GB of cloud storage. Or at least that's how it worked for me and the 9 other lines on my account. Also when I switched the new plan said the same as what the OP's screen shot shows. But somewhere else it states that you get to keep the 25GB.