I live in a rural area where Verizon has been promising for over 10 years to put a cell tower in. I maybe make 2 phone calls a month, and use minimal data to occasionally google something when I am in civilization. My phone is more of a tiny little computer to me than a communication device. Why am I forced to pay for a plan that in no way reflects my actual usage? I talked to customer service and I can't even switch to slightly less expensive prepaid plan unless I want to pay for early contract termination. I guess when my contract is up at the end of the year I will be dumping Verizon.
I am so frustrated with this company. They clearly do not need me as a customer.