Great question, jlscu. If your mobile device is functioning, calling this number is a free call. On the other hand if you call this number using another carrier, you'll be subject to the terms and rates of that particular carrier.
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!