Re: Unlimited Data Plans - $20 added to grandfathered plans

teachndiva
Miembro

I have been a Verizon customer since 1998...I can clearly remember pinching my pennies in college to pay my Verizon Wireless bill.  I have been a loyal customer for almost 20 years...And even when family members said I was crazy for paying Verizon's prices, I stayed loyal.  Yes, I was grandfathered into the unlimited plan because I went out on the deep end with Verizon when they began their smartphone craze way back when with the Treo.  Verizon has built their company on the foundation of their customers, those individuals that don't hope cellular companies every other week and consistently pay their bills are the ones that will help them continue to be a communication powerhouse.  I am so saddened to hear that Verizon is spitting in the face of those customers that have always had their back.  Now it is time for Verizon to step to the plate and show some gratitude.  If such a small segment of their customers are affected, then why even upset those individuals that are almost guaranteed consumers.  Believe me it is not easy to keep the grandfathered plan, you have to be willing to foot the cost of a pricey smart phone and deal with the extra headache of buying a phone in store at all times.  The grandfathered few have withstood the test of time, even without a contract binding us...that dedication and loyalty.  Verizon remember your customer because an extra dollar today doesn't always equate to dollars in the future.  But great customer service and remember the customer's interest is a surefire way to guarantee decades, maybe even centuries of continued success.  I have always planned to be a Verizon customer until my golden years; but, this lack of customer consideration make me wonder.