Re: Unacceptable way to treat a long standing customer Verizon

No, a logical human will see that it violates the terms and conditions  of autopay and that as a result the customer now has restrictions on the account. There are terms and conditions to be agreed to. The customer failed to do this. Oh well. Not a companies fault. It's similar to knowing your car requires premium but you give it regular and get mad because you get clogged injectors or horrible performance.