Yes, they offer that feature for those traveling outside of the US, and I'm sure the $25 wasn't all inclusive. It was probably $25 up to a certain allowance, then it'd be another $25, and so on. Had you selected the correct feature, you wouldn't have the high bill that you do. Vocally, at least on here, you've accepted and admitted that it was your fault. So why should they have to cover all the charges for YOUR mistake? Yes, having such a high bill sucks, especially when you know you could have prevented it, but they are legit and they did offer to credit you 20%.