I have a Moto Z Force and had it set up for use with a fingerprint scan. The screen is locked asking for a password, and the one that I attempted to enter wouldn't work, Is there a way to reset the phone. The number to the phone is: [Removed]. I'm on duty at the firehouse, and if we catch a run, I'll have to leave, fyi.
personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
Solved! Go to Correct Answer
If you attempt the password too many times it will do a factory data reset or it may just lock and ask for your Google password. If it does an FDR you will lose anything not saved to the cloud or an SD card.