Wifi

SCOCOS54
Miembro

Why does my motoz2 force connect then disconnect repeatedly from wifi?

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Re: Wifi

stef7
Sr. Member

You are not alone:

WiFi Issues Z2 Force (Verizion) - Lenovo Community

Do you have a dual-band router? If so, make the SSID names for the 2.4GHz and 5.0GHz access points different, and try forgetting the 5.0GHz connection and connect to the 2.4GHz access point.

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Re: Wifi

Community Manager
Community Manager

It's important to stay connected to your WiFi, SCOCOS54. Let's look into this and get this fixed. When did this start? What's the software version on the phone? Please run a Device Health Check through the My Verizon Mobile app and send us the results. Te mostramos cómo hacerlo https://www.verizonwireless.com/support/knowledge-base-206364/.

 

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Re: Wifi

J_Icon
Miembro

Go-to settings, location, tap the three dots found top right of the screen, then tap scanning.  Turn off WiFi and Bluetooth.  I had the same problem and this solved it.

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