rmging, I'm sorry to hear your having issues with your KIN device. I understand how frustrating it can be to have a phone that's causing problems with calls, messaging and other data related functions. I see that other customers via the forum who are also having issues are under warranty and can have their phone replaced with a certified like new device of the same model but your situation may be different. If your phone needs to be replaced, we would be more than happy to review your account to check for all options you may be eligible for. We truly do not want any customer to go without a working phone and review each situation on a case by case basis. 

You can send me a Private Message with your name and phone number to discuss your options.