I posted in the wrong section, no help so figured it out. For the last 3+ months my bill has more than doubled, really. I started at an average of $80 a month with one movie purchased. It has risen to $195 this month with no movie and the usual usage. Just knowing they stole a few hundred bucks from me with no response makes my decision to stop the service and switch provider a no brainer. My IT guy at work is primed to start an online attack at Verizon, they are too big to hurt bad but he said we can make a dent to ease my payback mode! I don't need to get pay per view and can use my IPad at home till I find an honest provider!