Re: Extremely poor sound quality for calls on one of our lines

Community Manager
Community Manager

We are sorry to hear that this is an issue for your daugther. I would feel the same as a parent regarding my childs device. With regard to the audio issues does she have this issue everywhere she goes or is this in specific places? If this is an issue in every location of travel this would have to be device related, but if this occurs in specific areas this maybe associated to the network in her area. Please clarify this information to better assist. JasperM_VZW

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