Re: SIM Card Swapping

Community Manager
Community Manager

Hello Miggggle, thank you for contacting us. We are concerned to learn that your girlfriend is not able to text your mom after the SIM card swap, and we're here to help. Please have your girlfriend delete the conversation she has with your mom from her phone, and start a new phone. Let us know if that corrected the issue and you didn't get a message that was meant for your mom.

 

 

UbaldoJ_VZW
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