call quality issues

Miembro

So only recently I have been getting this problem where I initiate a call or someone calls me and they can hear me for the first couple seconds and then it gets muffled and they can't hear me but I can hear them.  This has been going on with every call.  I troubleshooted the device with apple support and the microphone works fine as voice memos come in clearly so apple thinks its a verizon issue.  I have the Iphone 7 256GB Jet Black, if that matters.

I might also add that I've tried network reset and power off and reboot.

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