Ahh the Famous Verizon "Soon"...i wonder if they teach every person at VZ that word at orientation.

VZ "All employees need to have the word soon at the top of their vocabulary list".

Rep "Why, will we use that word alot, and what does it mean?"

VZ, 'Thats what you tell ALL of our customers when they ask what the timeframe is for a fix, an update, or anything"