Re: HTC Thunderbolt Random Shutdown

Miembro

AyaniB_VZW,

This is my 3rd Thunderbolt and it is the only one that has had this issue. I haven't downloaded any new apps and all my apps are from the play store. My phone is no longer under warranty so I haven't done anything about it. But today it had 100% battery and turned off. I turned it back on and it then only had 50% power, but when I tried to open the internet browser it shut off again. this happened 3 times within a 5 minute time frame and my battery went from 100% to 6% power.

I do have a GRIP plan through GoWireless and plan on talking with them this week as the problem seems to be increasing in frequency.  I thank you for your reply and appreciate any help that you can give me.

Gracias,

KateaW

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